CRM is the abbreviation for Customer Relationship Management. Customer relationship" refers to all interactions between a company and its existing and potential customers. The goal of customer relationship management is to nurture customer relationships by making interactions as personal and individualized as possible. A CRM system (customer relationship management software) is a software solution that helps companies organize and manage their customer relationships on a centralized and easy-to-use platform.

The answer is quite simple: no company can be successful in the long term and withstand competition with more or less coherent figures and processes. In times where successful companies have also digitalized their sales, it is necessary to optimize and cooperate in all areas (marketing, sales and controlling). Our CRM system provides you with a significant knowledge advantage and optimizes your customer relationships sustainably.

Whether you are a small business, startup or large enterprise, the CRM system from brixxbox adapts to your requirements. We will be happy to give you an insight into our software in a non-binding demo appointment. 

No. CRM systems or CRM software differ from enterprise resource planning (ERP) systems in their focus: However, the focus of CRM systems is on contact management, not on resource management as in ERP systems.

The CRM software from brixxbox is particularly lean and flexible compared to other systems. The vast majority of CRM systems focus on the requirements of large companies and are thus far too complex for small companies. They need a lean and pragmatic solution that focuses on the customer relationship and concentrates on the essential functions. This not only shortens the training period, but also immediately shows the advantages of a common database. The flexible purchasing software from brixxbox offers all the functions you need as a small company. However, should you grow and your business processes change, the low code technology allows you to easily add functions and fields yourself (or with our help) at any time and in no time at all.

The CRM module of brixxbox is largely self-explanatory and can also be used by people who are not proven IT experts or long-time CRM users. We would be happy to provide you with an easy start with a comprehensive introduction. Of course, we are always available as a contact person. 

The special feature in the flexibility of the CRM, however, is most evident in the programming: The CRM of brixxbox - as well as all other available brixxbox modules - has been created with brixxbox Genesis, a low-code technology that makes it possible to develop all imaginable applications with a simple configuration interface. What does this mean for you? You can use the software directly as a stand-alone solution and customize it completely according to your needs quickly and easily. Your requirements change? No problem - extend the solution or simply change the functionality!