brixxbox: Ticket system

 

With the brixxbox Nevo module ticket system, you centrally record internal and external support requests and process tickets in no time. It not only impresses with its highly intuitive operation, but can also be easily customized. Simply save further details, texts and attachments for each data entry. With the brixxbox Nevo ticket system module, you can centrally record internal and external support requests and process tickets in no time at all. It not only impresses with its highly intuitive operation, but can also be easily customized. Simply save further details, texts and attachments for each data entry. 

 

 

 

 

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Brixxbox enables companies to accelerate application development with a visual configuration interface and out-of-the-box applications with the brixxbox Genesis Low Code Platform. There are no off-the-shelf solutions that require extensive customization and a high implementation effort. Simply start with the brixxbox modules, completely customize them or simply configure your desired application step by step. 

brixxbox Ticket system

Benefits at a glance

Flexible at any time thanks to low code: Simply make adjustments yourself
Clear view of all tickets
Quick to deploy: Achieve rapid digitization successes
Universally usable: as a stand-alone solution or in combination with other modules
Simplify internal and external communication  

 

 

 

 

brixxbox Ticket system Functions

Edit tickets with a system 

 

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✓ One solution, everything under control 
✓ Can be used for both external and internal processes 
✓ Scalable and fully customizable 

Central contact point for various business processes

 

The ticket system captures incoming requests from all offered communication channels - externally, for example complaints, and internally, for example from other brixxbox Nevo modules. It stores the contact history cross-channel and contextually centrally in one place. Various filter and control options make it possible for each user to only see the tickets that are relevant to them.

Clear and easy thanks to Kanban board

 

The Kanban board is a tool for mapping and visualizing your workflow and one of the key components of the Kanban method. The brixxbox ticket system supports the visualization as a Kanban board and thus makes the handling even easier. 

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✓ Clarity thanks to Kanban board   
✓ Easy handling  
✓ Flexible adaptable at any time 

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✓ Prioritization of all tasks  
✓ More transparency  
✓ Contextual documentation 

Faster response times

 

The brixxbox ticket system allows for easy prioritization of internal and external requests, thus simplifying prioritization and control. This leads to faster response times and more transparency. Context-related documentation ensures complete traceability of all processes.

Optional Features

What else brixxbox ticket system can do...

Individual adaptations and extensions  
Kanban
Dashboards

Voices from the field

What do our customers say about the brixxbox ticket system?

"We chose brixxbox because we quickly reached our limits with other established software solutions. From the beginning, we liked the high flexibility. brixxbox simply grows with our challenges."
Jan Wokittel
4check AG | CEO
"The brixxbox Nevo modules offer all the functionality you need to get started. You can simply get started out of the box without having to think much about integration into the existing IT system and - if necessary - extend it with functions."
Guido Franken
Franken e.K. | CEO
"Our company processes are quite individual and somehow never really fit into standard software solutions. With brixxbox, the software finally adapts 100% to our processes, not the other way around."
Dirk Jansen
Holz Jansen | CEO

Learn more about the flexible ticket system from brixxbox

 

We would be happy to present the brixxbox ticket system to you personally - without any obligation. Why not make an appointment for your free demo right now?

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FAQ: Frequently asked questions and answers about the brixxbox ticket system